Shipping policy

🚚 Shipping Policy

At CardSwapz, we aim to dispatch all orders quickly and securely.

Processing Time: Orders are dispatched within 1–2 working days (unless stated otherwise)
Shipping Methods: We ship via Evri and InPost
Delivery Time: Typically 2–4 working days after dispatch
Shipping Cost: Calculated at checkout

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Please note that some items may be sold as pre-order stock.

If your item is on pre-order, dispatch times may be longer than usual
Estimated shipping timelines will be clearly stated on the product page
If your order includes both in-stock and pre-order items, your order may be dispatched once all items are available

By placing a pre-order, you acknowledge and accept these extended delivery times.

Please ensure your shipping details are correct at checkout
CardSwapz is not responsible for delays caused by couriers
If your parcel is redirected to a locker or safe place, this is managed by the courier

If your order has not arrived within 5 working days of dispatch, please contact us at:
📧 team@cardswapz.com

We will work with the courier to resolve the issue.